Frequently Asked Questions
Everything you need to know about your high-performance athletic gear.
How do I determine my correct size for De Soto apparel?
We provide a comprehensive size chart on each product page. Since our gear is designed for a performance fit, we recommend measuring your chest, waist, and hips. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, unworn condition with original tags attached. Exchanges for different sizes are processed quickly to ensure you have the right gear for your next race or training session.
How should I care for my technical fabrics and wetsuits?
To prolong the life of your gear, rinse with fresh water after every use, especially after swimming in chlorine or saltwater. Always hang to dry out of direct sunlight and avoid using a dryer, as high heat can damage technical fibers and neoprene.
Do you offer international shipping?
Yes, we ship our performance gear worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
Is your apparel suitable for all distances of triathlon?
Absolutely. Our products are engineered and tested for everything from sprint distances to full IRONMAN triathlons, focusing on comfort, aerodynamics, and moisture-wicking properties to support you through all three disciplines.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.